being in business means you need to make 3 groups of people happy
your customers
your staff
your suppliers
!['Get the AsapSCIENCE book! bit.ly/asapbook
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How to Complain and Get Results: 12 Steps (with Pictures)
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How to Complain Effectively | SkillsYouNeed
http://www.skillsyouneed.com/ips/effective–complaints.html
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